Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user help staff is educated to rapidly attend to all our website hosting plans users’ queries and support questions. Through our ticket system, you’ll be able to supply your request and a support staff representative will get back to you within maximum 60 minutes. Realistically, practice has shown us that the common resolution time period is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • Our customer assistance service is delivered by a team of experienced experts who’re able to answer your question as fast as possible. You can easily get hold of the tech support team by starting a technical support ticket from your Web Site Control Panel or by posting us an email. On business days, you may as well call us on the telephone or use the online chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • If you wish assistance while operating within the Control Panel, you can always simply click the Help button and pick your query in the set of articles that will come up. We have also turned almost all content articles into videos. The catalogue of videos will come up if you choose the Videos option located in the top right angle.