Assistance Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Response Guarantee

  • Our group of service technicians will do their best to answer to your help enquiries within less than 1 hour. If, however, the situation you have stumbled upon calls for aid from the Admin =Department,= we’ll address the ticket to the technician on shift and will write a reply to let you know.

  • Top quality support service
  • Expert Customer Support Service

  • We’ll be working for you around the clock to offer help and technical support as well as to aid you with any issue that you could run into while controlling your virtual server. We’ll assist you with all installed in advance apps, such as your Operating System, server administration panel (with respect to the VPS type) and the Web Site Control Panel produced solely by our company.

  • Intuitive help center
  • An Educational Help Zone

  • In the Web Site Control Panel that is provided completely free in your virtual server, you’ll find an instructional Help zone, incorporating all you need to be aware of when working with your websites and applications. We have integrated a wide selection of how–to reports and video courses that demonstrate the basic site managing tasks in an easy to comprehend fashion.