Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • You’ll find nearly all the answers to your questions in the intuitive Help section built into Website Tool Solutions’s Web Site Control Panel. It boasts a vast knowledgebase with frequently asked questions and in–depth how–to articles prepared by our trained technical support team.

  • Top quality support service
  • Video Tutorials

  • We have prepared a selection of step–by–step video tutorials that detailedly illustrate how you can tackle a common issue connected to your website hosting plans account. You can find the instructional videos in the Help Center section.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock help desk support service with a 60–minute support ticket response time guarantee. A group of competent techs will be available to you to reply to all the enquiries that you might possibly have. During non–busy hours, an answer will be provided in even less than 20 minutes.