Live Chat Support in Website Hosting
Along with the telephone and ticket support, we supply live chat support as well. You can get in touch with us every day, which includes weekends and holidays, and we can give you more information about the website hosting plans that we provide if you are not a customer yet, or about general and billing questions in case you already have an account. Though for strictly technical matters you'll need to open a ticket to our tech support team, since such matters will require additional time to be resolved, you may still contact us on our live chat for some tech information. To give you an example, we can assist you to set up an email address in your email client or troubleshoot a variety of issues, saving you a lot of time. Even if our telephone lines are already off for the day, you can speak to a live person.
Live Chat Support in Semi-dedicated Servers
We provide live chat support as part of our services, therefore any time you have any kind of questions regarding our semi-dedicated plans, you are able to get in touch with our customer care team whenever you need no matter if you have already obtained an account or not. Generally, the chat service is intended for billing, pre-sales and common questions and problems, still we are able to assist you with many tech questions as well. We will help you choose the ideal plan for your websites if you do not have an account yet, we can reply any billing questions or issues you could have or we can assist you with setting up your new email address on your personal computer or smart phone - all of this will be done timely as our live chat service is available all day long, every single day. No matter when you require support, you are able to speak to an agent and save time and effort.